Gift Postcards FAQ
What are Gift Postcards?
A Gift Postcard is a postcard that you can send to the recipient of a Straw Hat Bike Helmet pre-order so there is something to “put under the tree” on Christmas day, even though the recipient’s helmet might not arrive until February of 2021.
What does the postcard look like?
The postcard may not look exactly like the one above, but will look similar. It is printed on thick, top quality card-stock and comes with a beautiful, glossy finish on the front.
How much does it cost?
This year, it is completely free of charge. Thank you for giving the gift of bicycle fun this holiday!
When do I need to place my order in order for the recipient to receive their postcard before Christmas?
11pm Pacific on ThursdayDecember 17th.
What address will the postcard be shipped to?
The “Ship to” address associated with your order.
Can I include a gift message?
Yes, if you select the option to send a Gift Postcard with your order then a text box where you can type a custom message for the recipient will appear.
How can I let the recipient know who sent the gift?
We recommend including this information in your custom gift message.
When will the recipient receive their helmet?
We expect all Straw Hat Bike Helmet pre-orders to be delivered to customers by Valentine’s Day 2021.
What products can ship with a postcard?
The Straw Hat Bike Helmet is the only product which has the Gift Postcard option because it is our only product which is pre-order only this holiday season.
Can I cancel or change my order after I place it?
Changes to the shipping address or gift message as well as cancellations must be made before Thursdays at 11pm. After this time your Gift Postcard will ship to the recipient and cannot be changed.
How does the postcard ship?
Almost all postcards ship via USPS.
Do you ship postcards outside of the US? What is the cost?
Yes, we will ship postcards anywhere in the world at no extra cost.
Are there any circumstances where the recipient’s Gift Postcard would not arrive before their Straw Hat Bike Helmet?
Yes. If we are able to deliver the recipient’s Straw Hat Bike Helmet in time for Christmas we may not ship the Gift Postcard. We will include your gift message on the packing slip if we do not ship a postcard.