We're here to make gift-giving fun and easy! Check out our tips and tricks for a hassle-free holiday shopping season.

Need it by Christmas?

  • Order by midnight PST Friday Dec 8¬†and choose Free Shipping during checkout
  • Order by midnight PST Monday Dec 18 and pay $9.99 for expedited¬†shipping during checkout
  • Order a Bike Pretty e-gift card and send it on Christmas day

What size should I buy?

  • Send a Bike Pretty e-gift card and let the recipient keep their size private knowledge
  • Purchase an L - US Medium since¬†more than 70% of our customers find this is the correct size

Will the recipient be able to return or exchange outside of the 30 day return period?

Absolutely! The recipient can contact us for a return or exchange, and as long as we are able to locate the original order in our system, we are happy to provide free shipping labels for returns and exchanges.

The best way to ensure that we can locate the order is to provide the recipient with either the order number (ex. ORDER1234) or the email address that was used to place the order.

So if you're buying a Straw Hat Bike Helmet for your mom, make sure to keep the order confirmation email handy so that we can quickly take care of any issues that may come up. 

Need more information?

Allow us to impress you with our exceptional customer service. We make it easy to get in touch:

  • fill out our contact form
  • send an email to info@bikepretty.com
  • call or text (415) 712-7273. We're available 9am - 5pm PST (noon - 8pm EST) Monday through Friday

Our average response time is 8 hours.

Photo by Liana of Finding Femme

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